{"xsrfToken":"825eab5acac1701570e2911f298648cd525b7f19_lout","branding":{"id":"3","key":"supp","name":"LOGSOL Support","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#632a6b","headerLinkHoverBGColor":"#632a6b","headerBadgeColor":"#632a6b"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/3a10dbc8-599c-4061-a732-cd64ad585028/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmNWEzNDUwOC1kZGIyLTQ2NjQtYmEyZC1hOGFkYWU4ZDBlOGEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjNhMTBkYmM4LTU5OWMtNDA2MS1hNzMyLWNkNjRhZDU4NTAyOCI6WyJyZWFkIl19LCJleHAiOjE3NDE4MTA0MjIsIm5iZiI6MTc0MTgwOTgyMn0.Di-Akm8h1CaAFpv_FoksDiAnmQK8z2fPpiS8SSXgTwo&client=f5a34508-ddb2-4664-ba2d-a8adae8d0e8a&mode=fit","logoId":"3a10dbc8-599c-4061-a732-cd64ad585028","isLogoAvailable":true,"helpCenterTitle":"Willkommen beim Help Center der LOGSOL GmbH","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen beim Help Center der LOGSOL GmbH","sharedPortalName":"Help Center","localeDisplayName":"Deutsch (Deutschland)"},"en-US":{"helpCenterTitle":"Welcome to the LOGSOL GmbH Help Center","sharedPortalName":"Help Center","localeDisplayName":"Englisch (Vereinigte Staaten)"},"en-GB":{"localeDisplayName":"Englisch (Vereinigtes Königreich)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"de-DE","portalThemeColor":"#173553","helpCenterTitleColor":"#c1ad81","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"supp","projectId":10002,"serviceDeskId":3,"name":"LOGSOL Support","description":"<p>Willkommen! Sie können über die bereitgestellten Optionen eine Anfrage an LOGSOL Support erstellen.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","reqTypes":[{"id":"49","name":"Buchungen/ Buchungskorrekturen","descriptionHtml":"","callToAction":"Buchungen/ Buchungskorrekturen","introHtml":"","icon":10532,"iconUrl":"https://logsol-itsm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10532","groups":[11],"key":""},{"id":"32","name":"Zugangsproblem lösen","descriptionHtml":"","callToAction":"Zugangsproblem lösen","introHtml":"<p>Probleme mit dem Zugriff auf das System? Wir helfen Ihnen gern weiter.</p>","icon":10518,"iconUrl":"https://logsol-itsm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10518","groups":[13],"key":""},{"id":"47","name":"Stammdatenanpassung","descriptionHtml":"","callToAction":"Stammdatenanpassung","introHtml":"","icon":10523,"iconUrl":"https://logsol-itsm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10523","groups":[11],"key":""},{"id":"42","name":"Ein Systemproblem melden","descriptionHtml":"","callToAction":"Ein Systemproblem melden","introHtml":"<p>Teilen Sie uns mit, wenn etwas nicht korrekt funktioniert. Wir bemühen uns, das Problem schnell zu beheben.</p>","icon":10521,"iconUrl":"https://logsol-itsm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[14],"key":""},{"id":"36","name":"Neuen Zugang anfordern","descriptionHtml":"","callToAction":"Neuen Zugang anfordern","introHtml":"<p>Anfrage für einen neuen Zugang für ein System.</p>","icon":10517,"iconUrl":"https://logsol-itsm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10517","groups":[13],"key":""},{"id":"50","name":"Verbesserungsvorschläge","descriptionHtml":"","callToAction":"Verbesserungsvorschläge","introHtml":"","icon":10498,"iconUrl":"https://logsol-itsm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[15],"key":""},{"id":"48","name":"Support Software","descriptionHtml":"","callToAction":"Support Software","introHtml":"","icon":10498,"iconUrl":"https://logsol-itsm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[11],"key":""},{"id":"40","name":"Anfrage per E-Mail","descriptionHtml":"","callToAction":"Anfrage per E-Mail","introHtml":"<p>Anfrage von Ihrem E-Mail-Support-Kanal erhalten.</p>","icon":10527,"iconUrl":"https://logsol-itsm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":11,"name":"Allgemeine Anfragen"},{"id":13,"name":"Logins und Zugänge"},{"id":14,"name":"Systemprobleme/ -fehler"},{"id":15,"name":"Verbesserungen"}],"orderMapping":{"15":[50],"11":[48,47,49],"13":[36,32],"14":[42]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a8abfa32-ddff-3905-ab7c-ad8cceb5a8ba","appLinkName":"System Confluence","appLinkUrl":"https://logsol-itsm.atlassian.net/wiki","spaceKey":"LSSUPP","spaceName":"LOGSOL SUPPORT","spaceUrl":"https://logsol-itsm.atlassian.net/wiki/spaces/LSSUPP","isServer":false},"labels":[],"projectKey":"SUPP","serviceDeskId":3,"kbLinkDomainURLs":["https://logsol-itsm.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUPP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Englisch (Vereinigte Staaten)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmNWEzNDUwOC1kZGIyLTQ2NjQtYmEyZC1hOGFkYWU4ZDBlOGEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDE4MTEwMjIsIm5iZiI6MTc0MTgwOTgyMn0.PaVomqLfy9GcKaYmjXHHO42Cd6WhgRjaVPUiuqXQOVg","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"f5a34508-ddb2-4664-ba2d-a8adae8d0e8a","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":49,"projectId":10002,"form":{"name":"Buchungen/ Buchungskorrekturen","descriptionHtml":"","callToAction":"Buchungen/ Buchungskorrekturen","intro":"","instructions":"","icon":10532,"iconUrl":"https://logsol-itsm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10532","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"E-Mail-Bestätigung an","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Zusammenfassung","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:url","fieldId":"customfield_10056","fieldConfigId":"10156","label":"Systemdomain/ URL des BinMan/ RampMan","description":"Beispiel: https://binman-xy.logsol-gmbh.de ","descriptionHtml":"<p>Beispiel: <a href=\"https://binman-xy.logsol-gmbh.de\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://binman-xy.logsol-gmbh.de</a></p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10057","fieldConfigId":"10157","label":"Ihr Firmenname","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10058","fieldConfigId":"10158","label":"Benutzername","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Beschreibung","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Anhang","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"1","label":"Kritisch","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/49","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/49","calendarParams":{"firstDay":1,"date":"2025-03-12T21:03:42+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmNWEzNDUwOC1kZGIyLTQ2NjQtYmEyZC1hOGFkYWU4ZDBlOGEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDE4MTEwMjIsIm5iZiI6MTc0MTgwOTgyMn0.PaVomqLfy9GcKaYmjXHHO42Cd6WhgRjaVPUiuqXQOVg","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"f5a34508-ddb2-4664-ba2d-a8adae8d0e8a","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}